Through PRiME's  BCM software partner Intrapoint we offers a wide range of professional support services, structured either as an online service or delivered through dedicated circuits. The support services range from self-care pages and/or portals to the live, multi-level help desk support capabilities.

In order to access the online customer support site, clients must be a registered customers with an active maintenance contract or support level agreement (SLA).  Dedicated phone support is also available for SLA customers that join the  Crisis Manager Support service plan.

If you are not already a customer and want more detailed information about our support services, please contact us (info@primei.co.uk).