Amtrak

Industry- Rail

Background

Amtrak is the US intercity passenger rail operator; Amtrak connects America in safer, greener and healthier ways. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day — at speeds up to 150 mph — to more than 500 destinations. Amtrak also is the operator of choice for state-supported corridor services in 15 states and for four commuter rail agencies. For further information visit www.Amtrak.com.

Requirement

Amtrak required a web-based information management software solution for daily incident, emergency and crisis handling throughout the national passenger railroad’s organization. The aim was to improve information management within the Amtrak organisation to react faster to the existing response plans and improve interdepartmental coordination.

Value

Intrapoint's Crisis Manager will enable Amtrak to use its existing response plans faster by improving information management within Amtrak’s organization. A seamless real time information support system will enhance Amtrak’s resources for quickly responding to incidents which may need interdepartmental coordination.

Solution

Crisis Manager is an industry-leading incident and crisis management solution, provides end-to-end planning, training, rapid response, decision support and recovery for all phases of incident and crisis management.  Crisis Manager continually leverages its thought leadership and innovation in the crisis management field to develop the most advanced, yet-easy-to-use solutions available on the market today.  Every day somewhere in the world bad things happen to good organizations. In virtually every case, the impact of these events could have been minimized or even avoided with better use of existing resources or access to better information. Crisis Managers Solutions allow the most effective use of resources and the greatest access to actionable information in preparation for, and during incidents. The Crisis Managers suite of products is designed to optimize the outcomes of crises, whether they are physical, environmental, financial, product-related, or reputational in nature.

To contact us to discuss your requirements, please find our details on the contact us page.